Valantor launches FraudX as complex insurance investigations outgrow manual review

FraudX moves from private beta to general availability after months of real-world use by insurance organizations investigating some of the industry’s most complex claims.

Today Valantor announced the general availability of FraudX, its AI-powered insurance investigation platform, following months of private beta with a select group of insurance organizations and law firms.

Early FraudX customers include Tradesman Insurance, Sterling Risk, The Willis Law Group, Champion SSC, The Mega Group and Andromeda Advantage. These organizations have been using FraudX to investigate complex claims, analyze thousands of pages of evidence and surface investigative signals for human review.

FraudX became part of Valantor through its July acquisition of EyeLevel, the company behind GroundX and FraudX. The acquisition brought GroundX's document intelligence technology and FraudX's purpose-built insurance investigation workflows into Valantor's Enterprise Visual Intelligence platform.

Now, after months of development and real-world use alongside early customers, FraudX is fully available to the broader insurance market.

Built initially for complex construction liability, property and general liability claims, FraudX helps carriers, third-party administrators, self-insured organizations and insurance defense law firms turn thousands of pages of fragmented claim documentation into timelines, investigative signals, relationships and evidence-backed findings — up to 40 times faster than traditional manual review.

Investigations are a data problem

Insurance fraud costs the US economy an estimated $308 billion a year. Fraud schemes are growing more sophisticated at the same time claim files are growing more complex. Special Investigation Units, adjusters and defense counsel are routinely expected to read thousands of pages per investigation — medical records, billing files, depositions, investigator notes, surveillance reports, photographs and legal filings — and to spot inconsistencies, recurring entities and relationships that may warrant further investigation.

"Insurance investigations are a data problem as much as an investigative one," said Neil Katz, chief product officer at Valantor. "Every claim contains thousands of pages of evidence, but investigators simply don't have the time to manually connect every fact, relationship and inconsistency. FraudX helps them spend less time searching for information and more time making informed investigative decisions."

Built around investigator judgment

FraudX ingests entire claim files across a wide range of document formats and conducts the first review of the evidence at a scale that would be difficult to achieve manually. It identifies inconsistencies, builds medical and claim chronologies, surfaces investigative signals and maps relationships between claimants, providers, attorneys and other entities across a file. Investigators can ask questions in plain English and get answers grounded in the underlying evidence.

Every finding cites the claim documentation that supports it. The result is investigator-ready analysis that can be traced back to its source.

FraudX is built to support investigator judgment, not replace it. The platform surfaces patterns, relationships and investigative signals across millions of data points that would be difficult to connect through manual review alone. Those connections provide context for an investigation; experienced investigators determine their significance and make the ultimate call.

"FraudX is an absolute game changer for how the industry fights insurance fraud with AI," said Kirk Willis, CEO of The Willis Law Group. "Its speed, accuracy and ability to uncover hidden patterns set a new standard for modern investigations."

Sensitive claims, secure environments

Claim files contain some of the most sensitive information an organization holds. FraudX inherits the deployment flexibility that made GroundX a fit for regulated environments in the first place: cloud, private cloud, VPC, on-premise and fully air-gapped.

That flexibility allows organizations to investigate sensitive claims while maintaining control over security, governance and compliance.

FraudX enters general availability with customers already committing more than 8,000 insurance claims to the platform.

FraudX is now available to insurance carriers, TPAs, self-insured organizations and insurance defense law firms.

See FraudX on your own claim files and book a free demo to see what a complex investigation looks like when every page has been read.

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